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Customer Questions
Tutorial Guide
How to Use This Guide
Overview of the Product
Installation Plan
Software Installation
Hardware Installation
Getting Started
Hints and Tips
Administration and Maintenance
Ch 1: Enrollment, Scheduling and Recordkeeping
Ch 2: Staffing
Ch 3: Accounts Receivable and Billing
>> SETUP
Setting up the Day Ending Process
Setting up Billing Automation
Setting up Children's Fees
Setting up Multiple Payers for a child
Subsidy Accounts and Subsidy Billing
Managing Fee Charts
Managing Scheduling Templates (Available Schedules)
Setting up Late Fee Charges for Late Pick-ups
Additional Hourly Charges
Grace Periods
Additional Days' Charges
Maintaining Types of Activity
>> BILLING METHODS
Dayending Process - Automated Billing
Schedule Based Billing
Attendance Based Billing
Billing Tuition Manually if Automation is not preferred
Individual Account Register - Reveivables Ledger Manager
Batch Account Register
Making Misc. Charges and Credits
Billing Grid Filter (A Flexible billing method)
Batch Billing Grids
Setting up Recurring Non-Tuition Charges
After School Programs, Special Events, Field Trips and Camps
Entering and Applying Deferred Deposits
How to fix Ledgers (Bills) if Attendance is Corrected
>> AR FEATURES
Entering Single Payments
Entering Multiple Payments for Family and Subsidy Accounts
Credit Card Payments
ACH Payments
Opening and Closing Payment Batches
Payment (Cash) Apply Process
Reviewing and Printing Accounts Receivable (AR) Statements
Unserstanding the Tuition Billing Entries in the AR Statements
Transfer an Account Balance from One Account to Another
Printing Yearly Payments Receipts for Family Accounts
AR Reports
Troubleshooting - Billing Automation
To catch up for the days when the Day Ending Process did not run, see the Setting up Payment Plans
Ch 4: Attendance Management - Children and Staff
Ch 5: Drop-In Service and Cash Register
Ch 6: Prepaid Hours
Ch 7: FDC Agencies, State-Funded Programs and After-school Programs
Ch 8: Making Reports, Browsing Data and Exporting Data
Ch 9: Messaging, RSVP, Alerts and Memos
Ch 10: Mail Merge, Email and Mass Printing
Ch 11: User-Defined Fields and Custom Forms
Ch 12: Food Program
Ch 13: General Ledger and Financials
Ch 14: Accounts Payable and Assts
List of Standard Reports
Technical Support, Training, and Customization Service
Instant Search
Questions in Batch Account Register
Batch Account Register
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