Customer Questions

ID #1645

Some active children are not showing in the Edit All Attendance form. How do I fix this?

Problem: Active children are not showing in the forms:

  • Single Attendance form
  • Edit All Attendance form
  • Meals Served form

In early 2010, an audit trail for the enrollment process was added in iCare. Whereupon, a history of enrollment and discharge dates is recorded. Earlier, such a trail was available only through the attendance and scheduling processes.

You could face this problem only in some cases when upgrading from an older version.

Work Around:

  1. Open the Enrollment form and find the child that is not showing in above mentioned areas.
  2. Click on Edit.
  3. Click on Save.

Last update: 2010-12-16 12:52