iCare Knowledge Base

Children in an account would not show in the Account Register/Receivables Ledger Manager for any of the following reasons:

• Children are inactive (make them active through the Enrollment Form)
• Child does not have a relationship with the account holder (set relationship with the account holder through the Enrollment Form.)
• Account holder is not an account for the child (set account holder as Payer1 or Payer2 in the Fee and Schedule Form.)