iCare Knowledge Base

1.       Install the Receipt Printer. For example, line printer, Star SP-200, by Star Micronics.

2.       Make sure that the proper drivers are installed. Contact your hardware vendor for any printing problems.

3.       Click the Edit A/R button in the Toolbar.

Or you can go to the Receivables department, click the A/R Statements tab, and select Edit Receivables Ledger. Or, if you have Drop-In Services, click the Drop-In button on the Toolbar.

4.       In either the Receivables Ledger Manager or the Drop-In form, click the $$ (Enter Payment) button.

5.       Click the Set 3" Printer […] button to set the printer to be used for 3" receipts.

6.       After entering a transaction, to print 3" receipts click on the 3" Receipt Printer button.

7.       To print on the regular printer click on the other printer button.

—          Check the paper in the printer regularly. You will not be able to open your cash drawer or print receipts if it runs out.