Customer Questions » Staffing

ID #1592

I see a staff in the reports but can not find that staff in the Staff Employment form. What can I do?

Most likely an error must have happened when you enrolled that staff and possibly the address for the staff is missing. You can contact Tech@Orgamation.com for help. At this time (11/2/09) there is no automatic fix for this problem in iCare. Following queries have to be executed using the Data Browser:

  1. Select Max(Address_ID) from sr_Staff. (Run this query and get the NUMBER it gives).
  2. Update sr_Staff set Address_ID = NUMBER
  3. Insert Into sr_Staff (Address_ID) Values (NUMBER)

Last update: 2009-11-03 16:12