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<title>iCare Knowledge Base - The latest articles:</title>
<description>iCare Knowledge Base</description>
<link>http://www.orgamation.com/KB</link>	<item>
		<title><![CDATA[Can I format standard reports or ad hoc reports that I have added?]]></title>
		<description><![CDATA[<p>
Yes, you can reformat any report. See the chapter on Making Reports in the Tutorial Guide. Here is an outline on how this is done using the Format Report feature. 
</p>
<p>
Formatting Reports – Using Format Report 
</p>
<p>
This button brings up the Crystal Report Designer. It gives you complete control over every feature of a report. Some of its capabilities are: 
</p>
<ul>
	<li>Headers and footers for the entire report, for each page, and for each summary or subtotal section.</li>
	<li>Extensive calculated fields, including many arithmetic functions.</li>
	<li>Sorting by any field or multiple fields, including calculated fields.</li>
	<li>Sorting by group subtotals; printing only the highest (or lowest) group subtotals.</li>
	<li>Live headers (section headers that include the name of the section).</li>
	<li>Charts in several formats: pie, bar, line, area, doughnut, bubble, stock, radar.</li>
	<li>Multiple sections per report (for example, balances, then attendance).</li>
	<li>Custom groups for special non-alphabetic sorting.</li>
	<li>Interval groups (e.g. by age).</li>
</ul>
<p>
Here is how you open the Embedded Crystal Report Designer: 
</p>
<ol>
	<li>Open any report.</li>
	<li>For the Standard reports, Click on Save As button to save the report in another name, so that the new report will not get changed during the upgrade process.  </li>
	<li>The new report will be saved in the same location where the standard report exists. And also it will be available in the Report Center &gt;Recall/Delete Memorized or usercreated reports.  <br />
	</li>
	<li>Open the new report and Click on the viewer tab. <br />
	</li>
	<li>Click on the Format button at the top of the form.</li>
	<li>Select Format Report. You can drag the window higher to see all of it.</li>
	<li>Save the report using the File Menu. Before saving the report, You can preview the report to check the changes.  </li>
</ol>
]]></description>
		<link>http://www.orgamation.com/KB/content/1/240/en/can-i-format-standard-reports-or-ad-hoc-reports-that-i-have-added.html</link>
		<pubDate>Tue, 31 Jan 2012 18:58:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Formatting Reports – Using Format Report]]></title>
		<description><![CDATA[<p style="margin: 6pt 0in 0pt" class="BPBodyText">
<font face="Times New Roman" size="3">This button brings up the Crystal Report Designer. It gives you complete control over every feature of a report. Some of its capabilities are:</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Headers and footers for the entire report, for each page, and for each summary or subtotal section.</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Extensive calculated fields, including many arithmetic functions.</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Sorting by any field or multiple fields, including calculated fields.</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Sorting by group subtotals; printing only the highest (or lowest) group subtotals.</font> 
</p>
<span style="font-family: Wingdings"><font size="3">
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Inserting page breaks.</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
§<span style="font: 7pt &#39;Times New Roman&#39;">         </span><font face="Times New Roman" size="3">Live headers (section headers that include the name of the section).</font> 
</p>
</font></span>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Charts in several formats: pie, bar, line, area, doughnut, bubble, stock, radar.</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Multiple sections per report (for example, balances, then attendance).</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Custom groups for special non-alphabetic sorting.</font> 
</p>
<p style="margin: 3pt 0in 0pt 0.05in" class="Bullets">
<span style="font-family: Wingdings"><font size="3">§</font><span style="font: 7pt &#39;Times New Roman&#39;">         </span></span><font face="Times New Roman" size="3">Interval groups (e.g. by age).</font> 
</p>
<p style="margin: 6pt 0in 0pt" class="BPBodyText">
<font face="Times New Roman" size="3">Because this feature is complex, the method below only shows how to activate it. </font> 
</p>
<p style="margin: 3pt 0in 0pt 0.25in" class="BulletsNumbered">
<font face="Times New Roman"><font size="3">1.</font><span style="font: 7pt &#39;Times New Roman&#39;">       </span><font size="3">Click on the Enroll icon in the Toolbar.</font></font> 
</p>
<p style="margin: 3pt 0in 0pt 0.25in" class="BulletsNumbered">
<font face="Times New Roman"><font size="3">2.</font><span style="font: 7pt &#39;Times New Roman&#39;">       </span><font size="3">Click the Print button at the bottom of the form.</font></font> 
</p>
<p style="margin: 3pt 0in 0pt 0.25in" class="BulletsNumbered">
<font face="Times New Roman"><font size="3">3.</font><span style="font: 7pt &#39;Times New Roman&#39;">       </span><font size="3">Select Print Form. The Child Enrollment Report will open.</font></font> 
</p>
<p style="margin: 3pt 0in 0pt 0.25in" class="BulletsNumbered">
<font face="Times New Roman"><font size="3">4.</font><span style="font: 7pt &#39;Times New Roman&#39;">       </span><font size="3">Click on the Viewer tab.</font></font> 
</p>
<p style="margin: 3pt 0in 0pt 0.25in" class="BulletsNumbered">
<font face="Times New Roman"><font size="3">5.</font><span style="font: 7pt &#39;Times New Roman&#39;">       </span><font size="3">Click on the Format button at the top of the form.</font></font> 
</p>
<span style="font-family: Arial; font-size: 11pt">Select Format Report. You can drag the window higher to see all of it.</span>
]]></description>
		<link>http://www.orgamation.com/KB/content/244/487/en/formatting-reports-%96-using-format-report.html</link>
		<pubDate>Tue, 31 Jan 2012 18:56:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[iCare or Lobby Interface stopped working on a workstation; it was working earlier. What shall I do?]]></title>
		<description><![CDATA[<p>
If your server was restarted then perhaps the Firewall settings changed and the workstations are not able to reconnect to the SQL Server. 
</p>
<p>
Do as follows: 
</p>
<ol>
	<li>Click on Start button and type "windows firewall".</li>
	<li>Click on "Windows Firewall and Advanced Security".</li>
	<li>Click on Windows Firewall Settings.</li>
	<li>For all 3 profiles - Domain, Private and Public - change the Inbound Connections property to &#39;Allow&#39;.</li>
	<li>Click on Apply and OK.</li>
</ol>
<p>
The steps given above will open the server Firewall in a broad way; perhaps, more than necessary. If you want the Firewall to be set in a better way then consult an IT technician. 
</p>
<p>
Also, you have to make sure the Firewall settings do not change every time the server is restarted; otherwise, you will have to take the above steps every time the server is restarted. 
</p>
<p>
It is recommended that you leave the server running all the time, which may also be required for the iCare Dayending Process. Please refer to that in the KnowledgeBase.
</p>
]]></description>
		<link>http://www.orgamation.com/KB/content/2/697/en/icare-or-lobby-interface-stopped-working-on-a-workstation-it-was-working-earlier-what-shall-i-do.html</link>
		<pubDate>Wed, 04 Jan 2012 18:17:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[In reports I am getting an ActiveX error when I click on Viewer or Format Report. What should I do? (Run-time error 429: ActiveX component can't create object.)]]></title>
		<description><![CDATA[<h6><font face="arial black,avant garde" size="2">If you are getting and ActiveX error when trying to open a report or when clicking on Show Report </font></h6>
<p>
<u>For Computers with Windows 32-bit Operating System</u> 
</p>
<ol>
	<li>Clickon the link, <strong><a href="../ServicePacks/iCareSP_11.00.0002.msi">http://www.orgamation.com/ServicePacks/iCareSP_11.00.0002.msi</a>.</strong></li>
	<li>Click on Run.</li>
	<li>If you get a choice to Uninstall, then uninstall, and go back to the first step.</li>
	<li>If asked to Install, then click on Install and follow the steps</li>
</ol>
<p>
If you still get the ActiveX error, then you need to remove the files DCMSReport_XI.dll and CrystalWizard.dll from your computer&#39;s C:/Windows/System32 and follow the steps given above again. 
</p>
<p>
<u>For Computers with Windows 64-bit Operating System</u> 
</p>
<ol>
	<li>Clickon the link, <strong><a href="../ServicePacks/iCareSP_11.00.0003_For64-Bit-Systems.msi">http://www.orgamation.com/ServicePacks/iCareSP_11.00.0003_For64-Bit-Systems.msi</a></strong><strong>.</strong></li>
	<li>Click on Run.</li>
	<li>If you get a choice to Uninstall, then uninstall, and go back to the first step.</li>
	<li>If asked to Install, then click on Install and follow the steps</li>
</ol>
<p>
If you still get the ActiveX error, then you need to remove the files DCMSReport_XI.dll and CrystalWizard.dll from your computer&#39;s C:/Windows/SysWOW64 and follow the steps given above again. 
</p>
<p>
<font face="arial black,avant garde" size="2"><strong>If your reports are opening but you are getting an error when clicking on Printing View</strong></font> 
</p>
<p>
Reinstall iCare Reporting Tool from the links provided below. 
</p>
<p>
You should choose the correct version on the Crystal installer depending on the version of the Crystal Reports used in your iCare installation. All iCare installation before November 2009 would definitely have Crystal 8.5. After November 2009 more and more installations will have Crystal 11.5. 
</p>
<ol>
	<li>For Crystal 8.5: Download all the files from <a href="../Crystal85/">http://www.orgamation.com/Crystal85/</a> and save them in any folder on your computer.</li>
	<li>For Crystal 11.5: Download all the files from <a href="../Crystal115/">http://www.orgamation.com/Crystal115/</a> and save them in any folder on your computer.</li>
	<li>Using Windows Explorer, double-click on the file, Setup.exe, which is located in the folder above.</li>
	<li>Follow the steps in the setup program.</li><br />
</ol>
<br />
<ol>
	<br />
	<br />
	<br />
</ol>
]]></description>
		<link>http://www.orgamation.com/KB/content/2/596/en/in-reports-i-am-getting-an-activex-error-when-i-click-on-viewer-or-format-report-what-should-i-do-run_time-error-429-activex-component-can_t-create-object.html</link>
		<pubDate>Fri, 30 Dec 2011 00:23:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[In the attendance report children of one site and showing in another site. What shall we do?]]></title>
		<description><![CDATA[<font face="Arial" size="2">The Lobby Interface includes site configuration. At any site, 
open the Lobby Interface and click on the Change Site button in top right corner 
and configure the correct site.</font>
]]></description>
		<link>http://www.orgamation.com/KB/content/26/696/en/in-the-attendance-report-children-of-one-site-and-showing-in-another-site-what-shall-we-do.html</link>
		<pubDate>Thu, 15 Dec 2011 21:23:00 GMT</pubDate>
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