Orgamation provides a turnkey solution, which along with the management software includes installation, data transfer, training, maintenance, customizations, and consultation.
Software Installation
Complete instructions for installing the software on single PCs or local area and wide area networks are provided in writing in the tutorial guide. Additional information about special circumstances is provided in the knowledge base on the web site.
Along with these installation documents, you and your technical staff are welcome to contact us regarding any further assistance.
To get you started quickly after installing your software, we provide documentation and help to configure the software according to your business rules.
On-site Installation Service
We provide on-site installation service in all major metropolitan areas. The rates depend on the area.
Setting up the Software Preferences for your Business
Part of our software installation service is to help you set up the software according to your business procedures. For very specialized needs, we provide software customization as well.
We help you set up your procedures and policies in the areas such as:
Setting up Workstations
We help you plan and set up workstations so that your staff can have access to information according to their roles. By setting up the workstations according to people’s roles, you help them perform their roles more easily.
The set up procedure includes developing user groups and access rights for each group. The scope of the access rights is to allow you to set up who can access or modify data.
Installing LAN, WAN and Web Servers
Installation documents cover information for your IT staff to install and make the software operational in LAN and WAN environments.
Additionally, if you want to use the webDCMS software for interacting with your parents and staff over the internet, we provide service for installing the software on your private or shared web server.
Hardware Installation
Complete procedures for hardware and software installation are provided in writing in the tutorial guide. Additional information about special circumstances is provided in the knowledge base on the web site.
Hardware installation documentation covers installation of accessories such as LCD Keypads, swipe card readers, receipt printers, cash drawers, signature capture pads, door opener relay modules, etc.
Along with these installation documents, you and your technical staff are welcome to contact us regarding any further assistance.
For those using a network, hardware installation is fairly flexible to make it easy for you to install any of the accessories in most types of networks.