System Maintenance

System maintenance service is provided as a part of the MIS Support service. It includes help in the following areas:

• Archiving and retrieving data
• Backing up system and database
• Installing new computers or changing computers
• Monitoring the automated batch processes
• Managing software configuration for your changing needs

Maintenance instructions are also provided in writing in the tutorial guide and knowledge base on our web site.

Yearly Upgrade Plan

The yearly upgrade plan is the best way for you to keep up with the new development that we do. We release 3-4 major enhancement updates every year. Along with these, minor enhancements with bug-fixes are released as needed. These updates are available to download through our web site, using a password.

The cost of the upgrade plan is nominal.